Terms of Service-shipping-return-refund

Welcome to GRMOX. By placing an order on GRMOX.com, you agree to the following Terms of Sale. Please read them carefully before making a purchase.


1. GENERAL CONDITIONS

By purchasing from GRMOX, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.


2. PRODUCTS & AVAILABILITY

All products are subject to availability. We may limit quantities or discontinue products at any time without notice.

We make every effort to display product details accurately, but we do not guarantee that descriptions, images, or other content are error-free.


3. PRICING & PAYMENTS

All prices are listed in USD unless otherwise stated.

We reserve the right to update pricing at any time without notice.

Payments are processed securely through trusted third-party providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.


4. ORDER PROCESSING

Orders are typically processed within 1–3 business days.

You will receive a confirmation email after placing your order. Once your order is shipped, you will receive tracking information.

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.


5. SHIPPING

Delivery times vary depending on your location.

Estimated shipping times:

  • USA: 5–10 business days

  • International: 7–15 business days

Shipping times are estimates and not guaranteed.

Customers are responsible for providing accurate shipping information. GRMOX is not liable for lost or delayed shipments due to incorrect addresses.


6. RETURNS & REFUNDS

We want you to be satisfied with your purchase.

  • Returns are accepted within 30 days of delivery

  • Items must be unused and in original packaging

  • Proof of purchase is required

Non-returnable items may include:

  • Opened or used products

  • Final sale items

Refunds are issued to the original payment method once the return is inspected and approved.

Shipping costs are non-refundable.


7. DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, contact us within 7 days of delivery at [Insert Email Address].

Include your order number and clear photos of the issue so we can resolve it quickly.


8. ORDER CANCELLATIONS

Orders can only be canceled within 12 hours of purchase. After that, processing may already be underway.


9. LIMITATION OF LIABILITY

GRMOX is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

All products should be used as directed. Individual results may vary.


10. CONTACT INFORMATION

For questions about your order or these Terms, contact us at:

Email: vbskinpro@gmail.com
Website: GRMOX.com